Social value

We operate in a sector undergoing profound change. From the growth in e-commerce to the transition in mail, everyone who works for or with us experiences change. We want our people to feel enthusiastic about the vital role they play at PostNL, and committed to making a difference. Together we realise their full potential and help our customers as a good partner, while acting as a responsible employer.

Social value

Key performance indicators

Engaged people

Employee engagement
84%
2019: 76%