4.7 Environmental management system
PostNL Environmental management system as indicated
2019 - 2023
| Year ended at 31 December | 2019 | 2020 | 2021 | 2022 | 2023 |
|---|---|---|---|---|---|
| ISO 14001 certification (percentage of total FTE working in certified sites) | 94% | 94% | 92% | 97% | 96% |
Our environmental management systems help us to continuously improve our environmental performance and management across the company. As in previous years, almost all PostNL employees worked in ISO14001-certified locations. To the best of our knowledge, we had no environmental violations and therefore did not incur any fines in 2023, which was the same in prior years. This underscores the effectiveness of our environmental management system.