3.10 Segment information

Accounting policies

PostNL reports two operating segments: Parcels and Mail in the Netherlands and one other segment: PostNL Other. Operating segments are reported in a manner consistent with the internal reporting provided to the chief operating decision-makers. These chief operating decision-makers, who are responsible for allocating resources and assessing the performance of the operating segments, have been identified as the Board of Management of PostNL that makes strategic decisions. Transfer prices between operating segments are on an arm's length basis.

Balance sheet information

A reconciliation of the segment information relating to the balance sheet of the reportable segments is presented below. Segment information relating to the income statement is reported in note 2.7.

PostNL Segmentation - balance sheet and capital expenditures in € million
2024

At 31 December 2024	Parcels	Mail in NL	Total segments	PostNL Other	Total
Intangible assets	73	167	240	174	414
Property, plant and equipment	375	80	455	12	467
Right-of-use assets	184	40	224	57	281
Other non-current assets	23	1	23	19	43
Trade accounts receivable	239	84	324	1	325
Other current assets	56	75	131	459	590
Assets classified as held for sale	0	1	1	0	1
Total assets	950	448	1,398	722	2,120

Non-current liabilities	245	79	323	658	982
Trade accounts payable	83	67	151	26	177
Other current liabilities	272	447	719	38	756
Total liabilities	599	593	1,193	722	1,915

Cash out for capital expenditures	22	8	30	69	99

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A reconciliation of the segment information relating to the balance sheet of the reportable segments as at 31 December 2023 is presented in the following table.

PostNL Segmentation - balance sheet and capital expenditures in € million
2023

At 31 December 2023	Parcels	Mail in NL	Total segments	PostNL Other	Total
Intangible assets	41	200	241	166	407
Property, plant and equipment	392	88	481	11	491
Right-of-use assets	193	40	233	60	293
Other non-current assets	27	1	28	16	44
Trade accounts receivable	227	92	319	1	320
Other current assets	50	81	131	493	624
Assets classified as held for sale	0	1	1	0	1
Total assets	930	504	1,433	747	2,180

Non-current liabilities	226	110	335	360	695
Trade accounts payable	88	95	183	27	210
Other current liabilities	271	445	716	358	1,074
Total liabilities	584	650	1,234	746	1,979

Cash out for capital expenditures	43	11	54	72	126

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PostNL Geographical segmentation - assets in € million
2023, 2024

At 31 December	The Netherlands	Other countries	Total
Intangible assets	406	1	407
Property, plant and equipment	478	14	491
Right-of-use assets	257	36	293
Financial fixed assets	38	6	44
Total non-current assets 2023	1,179	56	1,235

Intangible assets	413	1	414
Property, plant and equipment	453	14	467
Right-of-use assets	237	44	281
Financial fixed assets	35	7	43
Total non-current assets 2024	1,138	66	1,204

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The segment information from a geographical perspective is derived as follows: the basis of allocation of assets and investments by geographical area is the location of the assets.

As of 1 January 2024, the financial results and positions of PostNL Data Solutions, which services and insights are increasingly supportive of the e-commerce business, are included in the segment Parcels. Previously, the entity was part of the segment Mail in NL. The 2023 figures have not been restated. The following table presents the 2024 figures if PostNL Data Solutions had still been included in the segment Mail in NL.

PostNL Segmentation - balance sheet and capital and capital expenditures in € million
2024

At 31 December 2024	Parcels	Mail in NL	Total segments	PostNL Other	Total
Intangible assets	42	198	240	174	414
Property, plant and equipment	375	80	455	12	467
Right-of-use assets	184	40	224	57	281
Other non-current assets	23	1	23	19	43
Trade accounts receivable	238	85	324	1	325
Other current assets	56	75	131	459	590
Assets classified as held for sale	0	1	1	0	1
Total assets	917	481	1,398	722	2,120

Non-current liabilities	244	79	323	658	982
Trade accounts payable	83	68	151	26	177
Other current liabilities	270	449	719	38	756
Total liabilities	597	596	1,193	722	1,915

Cash out for capital expenditures	22	8	30	69	99

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