Reporting center
Introduction
At a glanceMessage from Herna VerhagenOur operating context
Business Report
How we create valueOur strategyCustomer valueSocial valueEnvironmental valueFinancial valueRisk and opportunity managementRegulatory compliance management
Governance
Board of ManagementSupervisory BoardReport of the Supervisory BoardRemuneration reportCorporate governanceOur tax policy and principlesPostNL on the capital marketsStatements of the Board of Management
Performance statements
Financial statementsNon-financial statementsOther information
Appendices
Other non-financial performance indicatorsData coverageGlossary and definitionsGRI Content IndexUN Global Compact reference tableSummary of key figures

PostNL Annual Report 2021

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How we create value
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Our strategy
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Customer value
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Social value
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Environmental value
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Financial value
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Risk and opportunity management
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Regulatory compliance management
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Subsequent events

On 25 January 2022, PostNL announced a share buyback programme to neutralise the assumed dilutive impact of shares issued in relation to dividends over 2021-2023. The company will repurchase ordinary shares of PostNL N.V. to the value of around €250 million, spread over 2022 and 2023. The execution of the programme will start after 28 February 2022.

Introduction
At a glanceMessage from Herna VerhagenOur operating context
Business Report
How we create valueOur strategyCustomer valueSocial valueEnvironmental valueFinancial valueRisk and opportunity managementRegulatory compliance management
Governance
Board of ManagementSupervisory BoardReport of the Supervisory BoardRemuneration reportCorporate governanceOur tax policy and principlesPostNL on the capital marketsStatements of the Board of Management
Performance statements
Financial statementsNon-financial statementsOther information
Appendices
Other non-financial performance indicatorsData coverageGlossary and definitionsGRI Content IndexUN Global Compact reference tableSummary of key figures
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