Reporting center
Introduction
At a glanceMessage from Herna VerhagenOur operating context
Business Report
How we create valueOur strategyCustomer valueSocial valueEnvironmental valueFinancial valueRisk and opportunity managementRegulatory compliance management
Governance
Board of ManagementSupervisory BoardReport of the Supervisory BoardRemuneration reportCorporate governanceOur tax policy and principlesPostNL on the capital marketsStatements of the Board of Management
Performance statements
Financial statementsNon-financial statementsOther information
Appendices
Other non-financial performance indicatorsData coverageGlossary and definitionsGRI Content IndexUN Global Compact reference tableSummary of key figures

PostNL Annual Report 2021

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How we create value
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Our strategy
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Customer value
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Social value
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Environmental value
Financial value
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Risk and opportunity management
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Regulatory compliance management
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Financial value

PostNL provides short- and long-term financial value for its financial stakeholders, enabling them to obtain an attractive return. This is why PostNL focuses on realising a solid financial performance and a healthy financial position. This chapter outlines key developments that impacted our financial performance over 2021 and concludes with an outlook for 2022.

Financial value

Key performance indicators and trend compared to prior year

Financial results and position

Revenue
in € million


3,466
2020: 3,255

Financial results and position

Normalised EBIT and margin
in € million and %
308
2020: 250 / 7.7%

Financial results and position

Free cash flow
in € million

288
2020: 186

Financial results and position

Adjusted net debt
in € million

203
2020: 407

Financial results and position

Dividend per share
in €

0.42
2020: 0.28
Introduction
At a glanceMessage from Herna VerhagenOur operating context
Business Report
How we create valueOur strategyCustomer valueSocial valueEnvironmental valueFinancial valueRisk and opportunity managementRegulatory compliance management
Governance
Board of ManagementSupervisory BoardReport of the Supervisory BoardRemuneration reportCorporate governanceOur tax policy and principlesPostNL on the capital marketsStatements of the Board of Management
Performance statements
Financial statementsNon-financial statementsOther information
Appendices
Other non-financial performance indicatorsData coverageGlossary and definitionsGRI Content IndexUN Global Compact reference tableSummary of key figures
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