Introduction
At a glance
Reflecting on 2023 with our CEO
Our operating context
Business Report
How we create value
Our strategy
Customer value
Social value
Environmental value
Financial value
Outlook 2024
Risk and opportunity management
Regulatory developments
Governance
Report of the Supervisory Board
Corporate governance
Remuneration report
Our tax strategy and policy provisions
PostNL on the capital markets
Statements of the Board of Management
Performance statements
Financial statements
Non-financial statements
EU Taxonomy Statements
Other information
Appendices
Other non-financial performance indicators
Data coverage
Glossary and definitions
GRI content Index
UN Global Compact reference table
List of group entities
Five-year financial performance
Consolidated primary statements
Consolidated statement of profit or loss
Earnings per share
Consolidated statement of comprehensive income
Consolidated statement of cash flows
Consolidated statement of financial position
Consolidated statement of changes in equity
1 Basis of preparation
1.1 General information
1.2 Accounting principles applied
1.3 Developments during 2023
1.4 Critical accounting estimates and judgements
1.5 Changes in accounting policies and disclosures
2 Result for the year
2.1 Operating revenue
2.2 Other income
2.3 Operating expense
2.4 Net profit and earnings per share
2.5 Cash flow performance
2.6 Other comprehensive income and equity development
2.7 Segment information
3 Operating assets and liabilities
3.1 Working capital
3.2 Property, plant and equipment
3.3 Intangible fixed assets
3.4 Leases
3.5 Provisions for pension liabilities
3.6 Other provisions
3.7 Investments in joint ventures and associates
3.8 Deferred income tax assets and liabilities
3.9 Assets classified as held for sale
3.10 Commitments and contingencies
3.11 Segment information
4 Capital structure and financing costs
Accounting policies
4.1 Adjusted net debt
4.2 Financial assets at fair value through OCI
4.3 Capital management
4.4 Financial risk management
4.5 Financial instruments
4.6 Equity
5 Other notes
5.1 Remuneration of Supervisory Board, Board of Management and other share based payments
5.2 Related party transactions and balances
5.3 Business combinations
5.4 Summary of all other accounting policies
5.5 Subsequent events
6 Corporate financial statements
Corporate statement of profit or loss
Corporate statement of comprehensive income
Corporate statement of financial position
6.1 Basis of preparation
6.2 Result for the year
6.3 Corporate statement of financial position
6.4 Other notes
Performance statements
Financial statements
Other notes
Business combinations
5.3 Business combinations
In 2023, PostNL did not acquire new business by the acquisition of the shares of other entities.
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