ESRS content index

This table shows the list of European Sustainability Reporting Standards (ESRS) disclosure requirements, including a reference to the related disclosures in the sustainability statements, or indicate when the datapoint is assessed as 'not material to us', 'phased-in option applied', or 'not applicable'.

Indicatornr.

Indicator

Reference

Page(s)

Explanation

ESRS 2

Basis of preparation

BP-1

General basis for preparation of sustainability statements

General disclosures, section Basis for preparation

181-186

ESRS 2-5 (d): Not applicable as PostNL has not omitted specific pieces of information corresponding to intellectual property, know-how or results of innovation nor does Dutch law exempts information from being disclosed

ESRS 2-5 (e): Not applicable as PostNL is not exempted from disclosure

BP-2

Disclosures in relation to specific circumstances

General disclosures, section Basis for preparation

181-186

ESRS 2-17 (a)-(e): Not applicable as PostNL exceeds on its balance sheet date the average number of 750 employees during the financial year 2025

Governance

GOV-1

The role of the administrative, management and supervisory bodies

General disclosures, section CSRD governance

179

GOV-2

Information provided to and sustainability matters addressed by the undertaking’s administrative, management and supervisory bodies

General disclosures, section CSRD governance

179

GOV-3

Integration of sustainability-related performance in incentive schemes

General disclosures, section CSRD governance

179

GOV-4

Statement on due diligence

General disclosures, section CSRD governance

179

GOV-5

Risk management and internal controls over sustainability reporting

General disclosures, section CSRD governance

179

Strategy

SBM-1

Strategy, business model and value chain

General disclosures, section Our integrated business model, strategy and value chain

173-174

ESRS 2-40 (a) iv: Not applicable as PostNL does not have material, products and services that are banned in certain markets

ESRS 2-40 (d) i: Not applicable as PostNL does not have revenue from coal/oil/gas

ESRS 2-40 (d) ii: Not applicable as PostNL does not operate in chemicals productions

ESRS 2- 40 (d) iii: Not applicable as PostNL does not operate in controversial weapons

ESRS 2-40 (d) iv: Not applicable as PostNL does not operate in the cultivation and production of tobacco

SBM-2

Interests and views of stakeholders

General disclosures, section Our integrated business model, strategy and value chain; General disclosures, section Interests and views of stakeholders

173-174;

175-176


SBM-3

Material impacts, risks and opportunities and their interaction with strategy and business model

General disclosures, section Double materiality assessment; Environmental disclosures, section General disclosures, Our impacts, risks and opportunities; Environmental disclosures, section General disclosures, Our strategy; Social disclosures, section General disclosures, Our impacts, risks and opportunities; Social disclosures, section General disclosures, Our strategy; Governance disclosures, section General disclosures, Our impacts, risks and opportunities; Governance disclosures, section General disclosures, Our strategy

177-178; 188; 189-193; 216-217; 218; 242;

243


Impact, risk and opportunity management

IRO-1

Description of the processes to identify and assess material impacts, risks and opportunities

General disclosures, section Double materiality assessment

177-178


IRO-2

Disclosure requirements in ESRS covered by the undertaking’s sustainability statements

General disclosures, section Double materiality assessment; Datapoints deriving from other EU legislation

177-178; 255-257

ESRS 2-57: Not applicable as PostNL considers E1 Climate change as a material topic

MDR-P

Minimum disclosure requirement - Policies MDR-P – Policies adopted to manage material sustainability matters

Environmental disclosures, section General disclosures, Our policies; Social disclosures, section General disclosures, Our policies; Governance disclosures, section General disclosures, Our policies

194; 222-225; 244-245


MDR-A

Minimum disclosure requirement - Actions MDR-A – Actions and resources in relation to material sustainability matters

Environmental disclosures, section Climate change, Our actions; Environmental disclosures, section Pollution, Our actions; Environmental disclosures, section Resource use and circular economy, Our actions; Social disclosures, section Own workforce, Our actions; Social disclosures, section Workers in the value chain, Our actions; Social disclosures, section Consumers and end-users, Our actions; Governance disclosures, section Business conduct, Our actions

195-196; 203; 205-206; 226-229; 235-236; 237-238; 246-247


MDR-M

Minimum disclosure requirement – Metrics MDR-M – Metrics in relation to material sustainability matters

Environmental disclosures, section Climate change, Our performance; Environmental disclosures, section Pollution, Our performance; Environmental disclosures, section Resource use and circular economy, Our performance; Social disclosures, section Own workforce, Our workforce and performance; Social disclosures, section Consumers and end-users, Our performance; Governance disclosures, section Business conduct, Our performance

196-202; 203-204; 206-208; 229-234; 238-240; 248


MDR-T

Minimum disclosure requirement – Targets MDR-T – Tracking effectiveness of policies and actions through targets

Environmental disclosures, section Climate change, Our performance; Environmental disclosures, section Pollution, Our performance; Environmental disclosures, section Resource use and circular economy, Our performance; Social disclosures, section Own workforce, Our workforce and performance; Social disclosures, section Workers in the value chain, Our performance; Social disclosures, section Consumers and end-users, Our performance; Governance disclosures, section Business conduct, Our performance

196-202; 203-204; 206-208; 229-234; 236; 238-240; 248


ESRS E1 Climate change

Governance

GOV-3

Integration of sustainability-related performance in incentive schemes

General disclosures, section CSRD governance; Environmental disclosures, section General disclosures, Our governance

179; 194


Strategy

E1-1

Transition plan for climate change mitigation

Environmental disclosures, section General disclosures, Our strategy

189-193

ESRS E1-16 (f): Not applicable as PostNL has no significant capex amounts for coal, oil and gas related business activities as PostNL's activities fall into category H

SBM-3

Material impacts, risks and opportunities and their interaction with strategy and business model

Environmental disclosures, section General disclosures, Our impacts, risks and opportunities; Environmental disclosures, section General disclosures, Our strategy

188; 189-193


Impact, risk and opportunity management

IRO-1

Description of the processes to identify and assess material climate- related impacts, risks and opportunities

General disclosures, section Double materiality assessment; Environmental disclosures, section General disclosures, Our impacts, risks and opportunities; Environmental disclosures, section General disclosures, Our strategy

177-178; 188; 189-193


E1-2

Policies related to climate change mitigation and adaptation

Environmental disclosures, section General disclosures, Our policies

194


E1-3

Actions and resources in relation to climate change policies

Environmental disclosures, section Climate change, Our actions

195-196


Metrics and targets

E1-4

Targets related to climate change mitigation and adaptation

Environmental disclosures, section Climate change, Our performance

196-202


E1-5

Energy consumption and mix

Environmental disclosures, section Climate change, Our performance

202

E1-6

Gross scopes 1, 2, 3 and Total GHG emissions

Environmental disclosures, section Climate change, Our performance

196-201

ESRS E1-AR 46 (j): Not applicable as PostNL does not have material biogenic emissions of CO2 in its upstream or downstream value chain that would need to be disclosed seperately

E1-7

GHG removals and GHG mitigation projects financed through carbon credits



ESRS E1-7: Not applicable as PostNL does not use GHG removals and does not finance mitigation projects through carbon credits as part of its climate strategy

E1-8

Internal carbon pricing

Environmental disclosures, section Climate change, Our performance

201


E1-9

Anticipated financial effects from material physical and transition risks and potential climate-related opportunities

Phased-in option applied in line with ESRS 1 Appendix C: List of phased-in disclosure requirements



ESRS E2 Pollution

Impact, risk and opportunity management

IRO-1

Description of the processes to identify and assess material pollution-related impacts, risks and opportunities

General disclosures, section Double materiality assessment; Environmental disclosures, section General disclosures, Our impacts, risks and opportunities; Environmental disclosures, section General disclosures, Our strategy

177-178; 188; 189-193


E2-1

Policies related to pollution

Environmental disclosures, section General disclosures, Our policies

194


E2-2

Actions and resources related to pollution

Environmental disclosures, section Pollution, Our actions

203


Metrics and targets

E2-3

Targets related to pollution

Environmental disclosures, section Pollution, Our performance

203-204


E2-4

Pollution of air, water and soil

Environmental disclosures, section Pollution, Our performance

203-204


E2-6

Anticipated financial effects from pollution-related impacts, risks and opportunities

Phased-in option applied in line with ESRS 1 Appendix C: List of phased-in disclosure requirements


ESRS E2-40 (b): Not applicable as no major incidents occurred during the reporting period that resulted in capital or operational expenditures or related deposits

ESRS E3 Water and marine resources

Not material to us based on DMA outcome



ESRS E4 Biodiversity and ecosystems

Not material to us based on DMA outcome



ESRS E5 Resource use and circular economy




Impact, risk and opportunity management

IRO-1

Description of the processes to identify and assess material resource use and circular economy-related impacts, risks and opportunities

General disclosures, section Double materiality assessment; Environmental disclosures, section General disclosures, Our impacts, risks and opportunities; Environmental disclosures, section General disclosures, Our strategy

177-178; 188; 189-193


E5-1

Policies related to resource use and circular economy

Environmental disclosures, section General disclosures, Our policies

194

E5-2

Actions and resources in relation to resource use and circular economy

Environmental disclosures, section Resource use and circular economy, Our actions

205-206


Metrics and targets

E5-3

Targets related to resource use and circular economy

Environmental disclosures, section Resource use and circular economy, Our performance

206-208


E5-4

Resource inflows

Environmental disclosures, section Resource use and circular economy, Our performance

206-208


E5-5

Resource outflows

Environmental disclosures, section Resource use and circular economy, Our performance

208

ESRS E5-5 36 (a), 36 (b), 36 (c): Not material as PostNL is a logistics provider rather than a production company, therefore these datapoints under resource outflows are not material to our operations

E5-6

Anticipated financial effects from material resource use and circular economy-related risks and opportunities

Phased-in option applied in line with ESRS 1 Appendix C: List of phased-in disclosure requirements



ESRS S1 Own workforce

Strategy

SBM-2

Interests and views of stakeholders

General disclosures, section Interests and views of stakeholders

175-176


SBM-3

Material impacts, risks and opportunities and their interaction with strategy and business model

General disclosures, section Double materiality assessment; Social disclosures, section General disclosures, Our impacts, risks and opportunities; Social disclosures, section General disclosures, Our strategy

177-178; 216-217; 218


Impact, risk and opportunity management

S1-1

Policies related to workforce in the value chain

Social disclosures, section General disclosures, Our policies

222-225

ESRS S1-27 (d): Not applicable as PostNL does not have a Global Framework Agreement

S1-2

Processes for engaging with own workers and workers' representatives about impacts

Social disclosures, section General disclosures, Our governance

219-222


S1-3

Processes to remediate negative impacts and channels for own workers to raise concerns

Social disclosures, section General disclosures, Our governance

219-222


S1-4

Taking action on material impacts on own workforce, and approaches to managing material risks and pursuing material opportunities related to own workforce, and effectiveness of those actions

Social disclosures, section Own workforce, Our actions

226-229


Metrics and targets

S1-5

Targets related to managing material negative impacts, advancing positive impacts, and managing material risks and opportunities

Social disclosures, section Own workforce, Our workforce and performance

229-234


S1-6

Characteristics of the undertaking’s employees

Social disclosures, section Own workforce, Our workforce and performance

229-230


S1-7

Characteristics of non-employee workers in the undertaking’s own workforce

Phased-in option applied in line with ESRS 1 Appendix C: List of phased-in disclosure requirements



S1-9

Diversity metrics

Social disclosures, section Own workforce, Our workforce and performance

232-233


S1-12

Percentage of employees with disabilities

Phased-in option applied in line with ESRS 1 Appendix C: List of phased-in disclosure requirements



S1-13

Training and skills development

Phased-in option applied in line with ESRS 1 Appendix C: List of phased-in disclosure requirements



S1-14

Health and safety metrics

Social disclosures, section Own workforce, Our workforce and performance

230-232

ESRS S1-14: As allowed per Quick Fix Delegated Act, we have omitted data points on cases of work-related ill-health, the number of days lost due to injuries, accidents, fatalities, and work-related ill-health. Additionally, we have not included reporting on non-employees for this reporting year

S1-17

Incidents, complaints and severe human rights impacts

Social disclosures, section Own workforce, Our workforce and performance

234


ESRS S2 Workers in the value-chain

Strategy

SBM-2

Interests and views of stakeholders

General disclosures, section Interests and views of stakeholders

175-176


SBM-3

Material impacts, risks and opportunities and their interaction with strategy and business model

General disclosures, section Double materiality assessment; Social disclosures, section General disclosures, Our impacts, risks and opportunities; Social disclosures, section General disclosures, Our strategy

177-178; 216-217; 218


Impact, risk and opportunity management

S2-1

Policies related to workforce in the value chain

Social disclosures, section General disclosures, Our policies

222-225


S2-2

Processes for engaging with value-chain workers about impacts

Social disclosures, section General disclosures, Our governance

219-222

ESRS S2-22 (d): Not applicable as PostNL does not have a Global Framework Agreement

S2-3

Processes to remediate negative impacts and channels for value-chain workers to raise concerns

Social disclosures, section General disclosures, Our governance

219-222


S2-4

Taking action on material impacts on own workforce, and approaches to managing material risks and pursuing material opportunities related to own workforce, and effectiveness of those actions

Social disclosures, section Workers in the value chain, Our actions

235-236


Metrics and targets

S2-5

Targets related to managing material negative impacts, advancing positive impacts, and managing material risks and opportunities

Social disclosures, section Workers in the value chain, Our performance

236

ESRS S4 Consumers and end-users

Strategy

SBM-2

Interests and views of stakeholders

General disclosures, section Interests and views of stakeholders

175-176


SBM-3

Material impacts, risks and opportunities and their interaction with strategy and business model

General disclosures, section Double materiality assessment; Social disclosures, section General disclosures, Our impacts, risks and opportunities; Social disclosures, section General disclosures, Our strategy

177-178; 216-217; 218


Impact, risk and opportunity management

S4-1

Policies related to consumers and end-users

Social disclosures, section General disclosures, Our policies

222-225


S4-2

Processes for engaging with consumers and end-users about impact

Social disclosures, section General disclosures, Our governance

219-222


S4-3

Processes to remediate negative impacts and channels for consumers and end-users to raise concerns

Social disclosures, section General disclosures, Our governance

219-222


S4-4

Taking action on material impacts on own workforce, and approaches to managing material risks and pursuing material opportunities related to consumers and end-users, and effectiveness of those actions

Social disclosures, section Consumers and end-users, Our actions

237-238


Metrics and targets

S4-5

Targets related to managing material negative impacts, advancing positive impacts, and managing material risks and opportunities

Social disclosures, section Consumers and end-users, Our performance

238-240


ESRS G1 Business conduct

Governance

GOV-1

The role of the administrative, management and supervisory bodies

General disclosures, section CSRD governance

179

Impact, risk and opportunity management

IRO-1

Description of the processes to identify and assess material impacts, risks and opportunities

General disclosures, section Double materiality assessment; Governance disclosures, section General disclosures, Our impacts, risks and opportunities; Governance disclosures, section General disclosures, Our strategy

177-178; 242;

243


G1-1

Business conduct policies and corporate culture

Governance disclosures, section General disclosures, Our policies

244-245


G1-2

Management of relationships with suppliers

Governance disclosures, section General disclosures, Our governance

243-244


G1-3

Prevention and detection of corruption and bribery

Governance disclosures, section General disclosures, Our policies; Governance disclosures, section Business conduct, Our actions; Governance disclosures, section Business conduct, Our performance

244-245; 246-247;248


Metrics and targets

G1-4

Confirmed incidents of corruption and bribery

Governance disclosures, section Business conduct, Our performance

248

G1-6

Payment practices

Governance disclosures, section Business conduct, Our performance

248
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