At a glance
Average number of parcels delivered per working day
1.2 million
2024: 1.2 million
Average number of letters delivered per working day
6.0 million
2024: 6.3 million
PostNL employees
31,531
2024: 32,405
Sorting centres
(31 parcel, 5 mail, 1 international)
37
2024: 37
Automated parcel lockers
1,400
2024: 1,083
Consumer NPS
38
2024: 33
Actively used unique PostNL accounts
10.0 million
2024: 8.9 million
Female employees in senior management
35%
2024: 35%
Emission-free last-mile delivery
33%
2024: 28%
Copilot licences distributed
2,203
2024: 1,050
