3.8 Segment information

Accounting policies

PostNL reports two operating segments: Parcels and Mail in the Netherlands and one other segment: PostNL Other. Operating segments are reported in a manner consistent with the internal reporting provided to the chief operating decision-makers. These chief operating decision-makers, who are responsible for allocating resources and assessing the performance of the operating segments, have been identified as the Board of Management of PostNL that makes strategic decisions. Transfer prices between operating segments are on an arm's length basis.

Balance sheet information

A reconciliation of the segment information relating to the balance sheet of the reportable segments is presented below. Segment information relating to the income statement is reported in note 2.7.

PostNL Segmentation - balance sheet and capital expenditures in € million

At 31 December 2025	Parcels	Mail in NL	Total segments	PostNL Other	Total
Intangible assets	70	124	194	178	372
Property, plant and equipment	404	32	436	13	449
Right-of-use assets	211	23	234	55	289
Other non-current assets	22	3	25	28	52
Trade accounts receivable	251	90	341	—	341
Other current assets	59	46	104	594	698
Assets classified as held for sale	2	0	2	1	3
Total assets	1,018	318	1,336	869	2,204

Non-current liabilities	256	51	306	750	1,056
Trade accounts payable	91	51	142	18	160
Other current liabilities	282	409	691	119	810
Total liabilities	629	511	1,140	887	2,026

Cash out for capital expenditures	33	3	36	70	106

As of 1 January 2025, following the decision to combine all activities and organisational responsibilities related to real estate in one segment, the financial results and positions of PostNL Real Estate are included in the segment Parcels. Previously, the entity was part of the segment Mail in NL. The related total assets at 31 December 2024 amounted to €73 million. The comparative 2024 figures have been restated.

A reconciliation of the segment information relating to the balance sheet of the reportable segments as at 31 December 2024 is presented in the following table.

PostNL Segmentation - balance sheet and capital expenditures in € million

At 31 December 2024	Parcels	Mail in NL	Total segments	PostNL Other	Total
Intangible assets	73	167	240	174	414
Property, plant and equipment	417	38	455	12	467
Right-of-use assets	200	24	224	57	281
Other non-current assets	23	1	23	19	43
Trade accounts receivable	240	84	324	1	325
Other current assets	59	72	131	459	590
Assets classified as held for sale	1	0	1	0	1
Total assets	1,023	375	1,398	722	2,120

Non-current liabilities	281	42	323	658	982
Trade accounts payable	84	67	151	26	177
Other current liabilities	287	432	719	38	756
Total liabilities	652	541	1,193	722	1,915

Cash out for capital expenditures	25	5	30	69	99

PostNL Geographical segmentation - assets in € million

At 31 December	The Netherlands	Other countries	Total
Intangible assets	413	1	414
Property, plant and equipment	453	14	467
Right-of-use assets	237	44	281
Financial fixed assets	35	7	43
Total non-current assets 2024	1,138	66	1,204

Intangible assets	371	1	372
Property, plant and equipment	436	13	449
Right-of-use assets	244	45	289
Financial fixed assets	45	7	52
Total non-current assets 2025	1,096	66	1,162

The segment information from a geographical perspective is derived as follows: the basis of allocation of assets and investments by geographical area is the location of the assets.