Reporting center
Introduction
At a glanceOur identityInterview with Herna Verhagen Our operating context
Business Report
How we create valueOur strategyCustomer valueSocial value Environmental value Financial value
Governance
Statement of the Board of Management Report of the Supervisory Board Corporate governance Risk management Remuneration report Our tax policy and principles PostNL on the capital markets
Performance Statements
Financial statementsNon-financial statements
Appendices
Other non-financial performance indicators Data coverage table Glossary and definitionsGRI Content Index UN Global Compact reference table Summary of key figures

PostNL Annual Report 2019

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Statement of the Board of Management
Report of the Supervisory Board
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Corporate governance
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Risk management
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Remuneration report
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Our tax policy and principles
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PostNL on the capital markets
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Report of the Supervisory Board

This Report of the Supervisory Board sets out the manner in which the Supervisory Board fulfilled its duties and responsibilities in 2019. PostNL's organisational structure forms part of the Report of the Supervisory Board and is disclosed in the chapter Corporate governance.

Introduction
At a glanceOur identityInterview with Herna Verhagen Our operating context
Business Report
How we create valueOur strategyCustomer valueSocial value Environmental value Financial value
Governance
Statement of the Board of Management Report of the Supervisory Board Corporate governance Risk management Remuneration report Our tax policy and principles PostNL on the capital markets
Performance Statements
Financial statementsNon-financial statements
Appendices
Other non-financial performance indicators Data coverage table Glossary and definitionsGRI Content Index UN Global Compact reference table Summary of key figures
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