Reporting center
Introduction
At a glanceOur identityInterview with Herna Verhagen Our operating context
Business Report
How we create valueOur strategyCustomer valueSocial value Environmental value Financial value
Governance
Statement of the Board of Management Report of the Supervisory Board Corporate governance Risk management Remuneration report Our tax policy and principles PostNL on the capital markets
Performance Statements
Financial statementsNon-financial statements
Appendices
Other non-financial performance indicators Data coverage table Glossary and definitionsGRI Content Index UN Global Compact reference table Summary of key figures

PostNL Annual Report 2019

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Statement of the Board of Management
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Report of the Supervisory Board
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Corporate governance
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Risk management
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Remuneration report
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Our tax policy and principles
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PostNL on the capital markets
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Corporate secretary

The Executive Committee, Board of Management and Supervisory Board are assisted by PostNL’s corporate secretary. All members of the Executive Committee, Board of Management and Supervisory Board have access to the advice and services of the corporate secretary, who is responsible for ensuring that the Executive Committee, Board of Management and Supervisory Board procedures are followed and that each of these bodies acts in accordance with the law, the articles of association and the relevant by-laws.

Introduction
At a glanceOur identityInterview with Herna Verhagen Our operating context
Business Report
How we create valueOur strategyCustomer valueSocial value Environmental value Financial value
Governance
Statement of the Board of Management Report of the Supervisory Board Corporate governance Risk management Remuneration report Our tax policy and principles PostNL on the capital markets
Performance Statements
Financial statementsNon-financial statements
Appendices
Other non-financial performance indicators Data coverage table Glossary and definitionsGRI Content Index UN Global Compact reference table Summary of key figures
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