Year ended at 31 December  | Notes  | 2018  | 2019  | 
|---|---|---|---|
Revenue from contracts with customers  | 2,758  | 2,829  | |
Other operating revenue  | 14  | 15  | |
Total operating revenue  | 2,772  | 2,844  | |
Other income  | 21  | 12  | |
Cost of materials  | (63)  | (67)  | |
Work contracted out and other external expenses  | (1,308)  | (1,330)  | |
Salaries, pensions and social security contributions  | (1,003)  | (1,059)  | |
Depreciation, amortisation and impairments  | (83)  | (180)  | |
Other operating expenses  | (151)  | (101)  | |
Total operating expenses  | (2,608)  | (2,737)  | |
Operating income  | 185  | 119  | |
Interest and similar income  | 3  | 3  | |
Interest and similar expenses  | (27)  | (19)  | |
Net financial income/(expense)  | 2.2  | (24)  | (16)  | 
Results from investments in JVs/associates  | 3.7  | 0  | 0  | 
Profit/(loss) before income taxes  | 161  | 103  | |
Income taxes  | 2.2  | (34)  | (31)  | 
Profit/(loss) from continuing operations  | 127  | 72  | |
Profit/(loss) from discontinued operations  | 3.9  | (94)  | (68)  | 
Profit for the year  | 33  | 4  | |
Attributable to:  | |||
Non-controlling interests  | 0  | 0  | |
Equity holders of the parent  | 33  | 4  | 
2018  | 2019  | ||
|---|---|---|---|
Earnings per ordinary share1  | 2.2  | 7.1  | 0.8  | 
Earnings per diluted ordinary share2  | 2.2  | 7.1  | 0.8  | 
Earnings from continuing operations per ordinary share1  | 27.5  | 14.9  | |
Earnings from continuing operations per diluted ordinary share2  | 27.4  | 14.9  | |
Earnings from discontinued operations per ordinary share1  | (20.4)  | (14.1)  | |
Earnings from discontinued operations per diluted ordinary share2  | (20.3)  | (14.1)  | 
Year ended at 31 December  | Notes  | 2018  | 2019  | 
|---|---|---|---|
Profit for the year  | 33  | 4  | |
Actuarial gains/(losses) pensions, net of tax  | 3.5  | 32  | 60  | 
Pension asset ceiling/minimum funding requirement, net of tax  | 3.5  | (2)  | (65)  | 
Impact tax rate change related to OCI pensions  | (3)  | 3  | |
Change in value of financial assets at fair value through OCI  | 4.2  | 11  | 3  | 
Other comprehensive income that will not be reclassified to the income statement  | 38  | 1  | |
Currency translation adjustment, net of tax  | 0  | 0  | |
Gains/(losses) on cashflow hedges, net of tax  | 1  | (2)  | |
Other comprehensive income that may be reclassified to the income statement  | 1  | (2)  | |
Total other comprehensive income for the year  | 39  | (1)  | |
Total comprehensive income for the year  | 72  | 3  | |
Attributable to:  | |||
Non-controlling interests  | 0  | 0  | |
Equity holders of the parent  | 72  | 3  | 
Year ended at 31 December  | Notes  | 2018  | 2019  | 
|---|---|---|---|
Profit/(loss) before income taxes  | 161  | 103  | |
Adjustments for:  | |||
Depreciation, amortisation and impairments  | 83  | 180  | |
Share-based payments  | 3  | 1  | |
(Profit)/loss on disposal of assets  | (19)  | (7)  | |
(Profit)/loss on sale of Group companies  | (5)  | ||
Interest and similar income  | (3)  | (3)  | |
Interest and similar expenses  | 27  | 19  | |
Results from investments in JVs/associates  | 0  | 0  | |
Investment income  | 5  | 4  | |
Pension liabilities  | (22)  | (25)  | |
Other provisions  | (14)  | 30  | |
Changes in provisions  | (36)  | 5  | |
Inventory  | 0  | 0  | |
Trade accounts receivable  | (40)  | 55  | |
Other accounts receivable  | 15  | (19)  | |
Other current assets  | 2  | (18)  | |
Trade accounts payable  | (24)  | 20  | |
Other current liabilities excluding short-term financing and taxes  | (75)  | (73)  | |
Changes in working capital  | (122)  | (35)  | |
Cash generated from operations  | 94  | 258  | |
Interest paid  | (26)  | (14)  | |
Income taxes paid  | (39)  | (34)  | |
Net cash (used in)/from operating activities  | 2.3.1  | 29  | 210  | 
Interest received  | 3  | 3  | |
Acquisition of subsidiaries (net of cash)  | (65)  | ||
Disposal of subsidiaries  | 3  | ||
Investments in JVs/associates  | (2)  | (1)  | |
Disposal of JVs/associates  | 1  | ||
Capital expenditure on intangible assets  | (40)  | (32)  | |
Capital expenditure on property, plant and equipment  | (55)  | (34)  | |
Proceeds from sale of property, plant and equipment  | 46  | 14  | |
Changes in other loans receivable  | 1  | 0  | |
Other changes in (financial) fixed assets  | (1)  | 5  | |
Net cash (used in)/from investing activities  | 2.3.2  | (48)  | (106)  | 
Dividends paid  | (63)  | (71)  | |
Proceeds from long-term borrowings  | 3  | 296  | |
Repayments of short-term borrowings  | (223)  | (64)  | |
Repayments of leases  | (2)  | (62)  | |
Net cash (used in)/from financing activities  | 2.3.3  | (285)  | 99  | 
Total change in cash from continuing operations  | (304)  | 203  | |
Cash and cash equivalents at the beginning of the year  | 645  | 269  | |
Cash transfers to/from discontinued operations  | (72)  | 8  | |
Total change in cash from continuing operations  | (304)  | 203  | |
Cash and cash equivalents at the end of the year  | 269  | 480  | |
Total change in cash from discontinued operations  | 3.9  | (52)  | (3)  | 
Notes  | At 31 December  | At 31 December  | |
|---|---|---|---|
Assets  | |||
Goodwill  | 97  | 224  | |
Other intangible assets  | 115  | 140  | |
Intangible fixed assets  | 3.3  | 212  | 364  | 
Land and buildings  | 322  | 272  | |
Plant and equipment  | 155  | 119  | |
Other  | 12  | 13  | |
Construction in progress  | 5  | 10  | |
Property, plant and equipment  | 3.2  | 494  | 414  | 
Right-of-use assets  | 3.4  | 259  | |
Investments in joint ventures/associates  | 3.7  | 3  | 3  | 
Other loans receivable  | 4.1  | 6  | 6  | 
Deferred tax assets  | 3.8  | 66  | 65  | 
Financial assets at fair value through OCI  | 4.2  | 17  | 15  | 
Financial fixed assets  | 92  | 89  | |
Total non-current assets  | 798  | 1,126  | |
Inventory  | 5  | 4  | |
Trade accounts receivable  | 3.1.1  | 313  | 271  | 
Accounts receivable  | 3.1.1  | 12  | 51  | 
Income tax receivable  | 2  | 1  | |
Prepayments and accrued income  | 99  | 114  | |
Cash and cash equivalents  | 4.1  | 269  | 480  | 
Total current assets  | 700  | 921  | |
Assets classified as held for sale  | 3.9  | 200  | 91  | 
Total assets  | 1,698  | 2,138  | |
Equity and liabilities  | |||
Equity attributable to the equity holders of the parent  | 46  | (21)  | |
Non-controlling interests  | 3  | 3  | |
Total equity  | 2.4  | 49  | (18)  | 
Deferred tax liabilities  | 3.8  | 31  | 0  | 
Provisions for pension liabilities  | 3.5  | 296  | 283  | 
Other provisions  | 3.6  | 19  | 26  | 
Long-term debt  | 4.1  | 398  | 695  | 
Long-term lease liabilities  | 3.4  | 22  | 201  | 
Accrued liabilities  | 4  | 0  | |
Total non-current liabilities  | 770  | 1,205  | |
Trade accounts payable  | 146  | 197  | |
Other provisions  | 3.6  | 21  | 53  | 
Short-term debt  | 4.1  | 1  | 1  | 
Short-term lease liabilities  | 3.4  | 3  | 63  | 
Other current liabilities  | 3.1.2  | 126  | 110  | 
Income tax payable  | 3  | 9  | |
Contract liabilities  | 3.1.3  | 80  | 67  | 
Accrued current liabilities  | 3.1.4  | 378  | 351  | 
Total current liabilities  | 758  | 851  | |
Liabilities related to assets classified as held for sale  | 3.9  | 121  | 100  | 
Total equity and liabilities  | 1,698  | 2,138  | 
Issued share capital  | Additional paid-in  | Other  | Retained  | Attributable to equity holders of the parent  | Non- controlling interests  | Total  | |
|---|---|---|---|---|---|---|---|
Balance at 1 January 2018  | 36  | 160  | 73  | (235)  | 34  | 3  | 37  | 
Total comprehensive income  | 39  | 33  | 72  | 0  | 72  | ||
Appropriation of net income  | (48)  | 48  | 0  | 0  | |||
Final dividend previous year  | 1  | (1)  | (47)  | (47)  | (47)  | ||
Interim dividend current year  | 1  | (1)  | (16)  | (16)  | (16)  | ||
Share-based compensation  | 2  | 1  | 3  | 3  | |||
Balance at 31 December 2018  | 38  | 160  | 65  | (217)  | 46  | 3  | 49  | 
Total comprehensive income  | (1)  | 4  | 3  | 0  | 3  | ||
Appropriation of net income  | (166)  | 166  | 0  | 0  | |||
Final dividend previous year  | 1  | (1)  | (48)  | (48)  | (48)  | ||
Interim dividend current year  | 1  | (1)  | (23)  | (23)  | (23)  | ||
Share-based compensation  | 2  | (1)  | 1  | 1  | |||
Balance at 31 December 2019  | 40  | 160  | (103)  | (118)  | (21)  | 3  | (18)  |