Reporting center
Introduction
At a glanceOur identityInterview with Herna Verhagen Our operating context
Business Report
How we create valueOur strategyCustomer valueSocial value Environmental value Financial value
Governance
Statement of the Board of Management Report of the Supervisory Board Corporate governance Risk management Remuneration report Our tax policy and principles PostNL on the capital markets
Performance Statements
Financial statementsNon-financial statements
Appendices
Other non-financial performance indicators Data coverage table Glossary and definitionsGRI Content Index UN Global Compact reference table Summary of key figures

PostNL Annual Report 2019

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Statement of the Board of Management
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Report of the Supervisory Board
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Corporate governance
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Risk management
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Remuneration report
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Our tax policy and principles
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PostNL on the capital markets
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A multi-disciplinary approach towards corporate and business projects and tax matters

We take a multi-disciplinary stance when working on corporate and business projects, tax planning and transfer pricing, involving relevant representatives of the businesses as well as representatives of our tax, treasury, legal and finance departments. Oversight is carried out by the CFO.

Introduction
At a glanceOur identityInterview with Herna Verhagen Our operating context
Business Report
How we create valueOur strategyCustomer valueSocial value Environmental value Financial value
Governance
Statement of the Board of Management Report of the Supervisory Board Corporate governance Risk management Remuneration report Our tax policy and principles PostNL on the capital markets
Performance Statements
Financial statementsNon-financial statements
Appendices
Other non-financial performance indicators Data coverage table Glossary and definitionsGRI Content Index UN Global Compact reference table Summary of key figures
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