Environmental value objectives

Climate change will remain the key topic that we aim to make strategic progress on towards our long-term goals. We plan to take a further step in cutting our carbon emissions, by continuing the deployment of bio- and renewable fuels in our large and small trucks, steadily growing the electrification of our own fleet, and intensified engagement with our delivery partners on the transition to electrify their fleets.

For 2024, our plans translate to a CO₂ efficiency (for our own operations) of 126 gr/km and a share of emission-free delivery of parcels and mail in the last-mile in the Benelux at 28%. We will continue to focus on the electrification of our fleet, and will make additional steps forward in areas such as charging infrastructure. In 2023, we submitted updated ambitious emission reduction targets to the Science Based Targets initiative (SBTi). Due to a submissions backlog at SBTi, we do not expect to have our new targets validated until the second quarter of 2024. And from 2024, we will no longer use large-scale carbon offsetting, but instead will make more effective investments to make our company more sustainable.

The following table summarises our non-financial key performance indicators' actual results for 2023 and outlook for 2024.

PostNL Non-financial performance as indicated
2023 - 2024

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