Four focus areas in our approach

To achieve our objectives, we continue to use our four-pillar approach to make our operations more sustainable and engage with business partners to stimulate environmental progress in our value chain. Our focus areas are: network efficiency, clean kilometres, sustainable buildings and facilities, and green products and services.

While our primary focus has been on climate change, within the four focus areas we are also broadening our strategic attention to make progress on other environmental topics, such as pollution, circularity and biodiversity. Throughout this chapter we outline how we are working with our customers, employees, and our partners on these areas.