Concluding remarks

2020 was an unprecedented year. The achievement of the Board of Management, Executive Committee, and all of the other PostNL employees worldwide, has been huge despite the year's complexity. Whilst managing Covid-19, PostNL has managed to make use of its maximum capacity to deliver mail and parcels responsibly, while always prioritising the health and safety of its employees and delivering sound business performance. Throughout the year, PostNL has played a central role in the Covid-19 pandemic, which is something to be proud of.

We want to take this opportunity to reiterate our appreciation for the contributions by former Supervisory Board members Frank Rövekamp and Jacques Wallage. We also want to thank the current Board of Management, Executive Committee, and all of the other PostNL employees worldwide for their continued drive and great work throughout the year. We look forward to 2021.

The Hague, the Netherlands, 1 March 2021

On behalf of the Supervisory Board

Jan Nooitgedagt