Reporting center
Introduction
At a glanceMessage from Herna VerhagenOur operating contextImpact of Covid-19
Business Report
How we create valueOur strategyCustomer valueSocial valueEnvironmental valueFinancial valueRisk and opportunity management
Governance
Board of ManagementSupervisory BoardReport of the Supervisory BoardRemuneration reportCorporate governanceOur tax policy and principlesPostNL on the capital marketsStatements of the Board of Management
Performance statements
Financial statementsNon-financial statementsOther information
Appendices
Other non-financial performance indicatorsData coverage tableGlossary and definitionsGRI Content IndexUN Global Compact reference tableSummary of key figures

PostNL Annual Report 2020

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Board of Management
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Supervisory Board
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Report of the Supervisory Board
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Remuneration report
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Corporate governance
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Our tax policy and principles
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PostNL on the capital markets
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Statements of the Board of Management
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Contact details

Visiting address:
Prinses Beatrixlaan 23
2595 AK The Hague
The Netherlands

Mailing address:
PostNL Investor Relations
PO 30250
2500 GG The Hague
The Netherlands

Telephone: +31 88 868 61 61
E-mail: ir@postnl.nl
Website: postnl.nl/en

Introduction
At a glanceMessage from Herna VerhagenOur operating contextImpact of Covid-19
Business Report
How we create valueOur strategyCustomer valueSocial valueEnvironmental valueFinancial valueRisk and opportunity management
Governance
Board of ManagementSupervisory BoardReport of the Supervisory BoardRemuneration reportCorporate governanceOur tax policy and principlesPostNL on the capital marketsStatements of the Board of Management
Performance statements
Financial statementsNon-financial statementsOther information
Appendices
Other non-financial performance indicatorsData coverage tableGlossary and definitionsGRI Content IndexUN Global Compact reference tableSummary of key figures
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